Settings - Manage your devices

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The Devices setting lets you manage all devices that are signed in to your Twake Chat account. You can view active sessions, rename a device, verify trusted devices for encrypted chats, block or delete devices, or sign out from other devices.

View Your Devices

To open the device list:

  1. Open Settings.
  2. Select Devices.

The page displays all devices currently associated with your account. For each device, you can see:

  • Device name (for example, Chrome on Web or Twake Chat iOS)
  • Last active time
  • Verification status:
    • Verified – The device is trusted and can access encrypted messages.
    • Unverified – The device has not been verified yet.
    • Blocked – The device has been blocked and is no longer trusted.
On mobile app

Rename a Device

Renaming a device makes it easier to identify, especially if you use Twake Chat on multiple devices.

  1. On the device list, click the device you want to rename.
  2. Select option Change device name.
  3. Enter a new name.
  4. Click OK to save the change
On mobile app

Verify a Device

Once verified, the device is trusted to access end-to-end encrypted conversations.

For more details, see Encrypted chat

Verify another one of your devices

  1. On the device list, click the unverified device.
  2. Select Start Verification.
  3. On the unverified device, accept the verification request.
  1. Compare the emoji shown on both devices. If the emojis are identical, click They Match on both devices.
  1. A confirmation message appears when verification is complete.
Note: If the emojis do not match, select They Don't Match and restart the verification process.

Block a Device

Block a device if you no longer trust it or believe it may have been compromised.

  1. Open Settings > Devices.
  2. Select the device.
  3. Click Block Device.

After blocking a device:

  • The device is marked as Blocked.
  • It is no longer considered trusted for encrypted communication.
  • You can unblock and verify the device again later if needed.

Delete a Device

Delete a device to remove it from your account.

  1. On the device list, click the device
  2. Select option Delete.
  3. Confirm the action.
  1. A new tab will be opened : When prompted, click Continue with Twake SSO to verify your identity.
  1. After the verification is successful, return to Twake Chat. Click Next, the selected device is removed from your account:
Note: Deleting a device signs it out and removes its association with your account.

On mobile app, you need to log-in again after click "Continue with Twake SSO"


Remove All Other Devices

If you've signed in on multiple devices and want to keep only your current device active:

  1. On Devices listing screen, click Remove all other devices.
  2. Confirm the action.
  3. A new tab will be opened : When prompted, click Continue with Twake SSO to verify your identity.
  4. After the verification is successful, return to Twake Chat. Click Next, all other signed-in devices will be removed, while your current device remains signed in.